Privacy Policy

Purpose

Global Autotech Limited (hereinafter referred to as "We" or "Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains:

What information we collect from you
Why we collect it and how we use it
With whom we may share it
How we protect it
Your rights over your own data
How you can reach us with questions or complaints

This Policy is prepared in compliance with IT Act, 2000, IT (SPDI) Rules, 2011, IT (Intermediary) Rules, 2021, Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.

Applicability

This policy applies to every individual whose personal data we collect or process, including website visitors, customers, vendors, job applicants, employees (current and former) and others individuals interacting with Company.

3. Sources of Personal Information

We may collect information about you from the following sources:

3.1 General Personal Information

Collected when you interact with us directly:

Full name
Email address
Mobile number
Company name and designation
Postal / correspondence address

3.2 Automatically Collected Information (Website)

When you visit our website, we may automatically collect:

IP address and geographic location (country/city level)
Browser type and version
Device type and operating system
Pages visited, time spent and clickstream data
Cookies and analytics data

3.3 Information Provided Voluntarily

Information shared by you through:

Contact and enquiry forms
Customer service interactions
Vendor and partner registrations
Career applications and interview processes
Surveys, feedback submissions or events

3.4 CCTV & Physical Premises Data

CCTV cameras are in operation within and around our offices, stations and other premises. This data is collected for:

Prevention and detection of crime
Prevent and detect unlawful activities
Protection of health and safety of individuals on our premises
Quality assurance and premises security

CCTV footage is retained for 30 days / as per applicable law and is accessible only to authorised personnel.

4. Purpose of Collection and Use

We collect and use your personal data only for clear, legitimate purposes. We never use your data beyond what is stated here.

To respond to enquiries and requests
To improve website functionality and user experience
To process employment applications
To conduct background verification and reference checks
To manage employment relationships
To process payroll, reimbursements and employee benefits
To communicate important updates and business information
To comply with legal and regulatory obligations
To maintain security and prevent fraud, misuse or unauthorized activities

We process personal data only on lawful grounds and to the extent necessary for our legitimate business activities.

5. Consent

We collect your personal data on one of the following lawful grounds:

Your explicit consent when you fill a form, opt into marketing, or submit a job application
Performance of a contract when you purchase from us or enter into an employment agreement
Legal obligation where Indian law requires us to collect certain information
Legitimate use for routine employment activities such as payroll, as recognized under the DPDP Act, 2023

By providing your personal information or by using our website, you consent to the collection, storage, processing and use of your information in accordance with this Privacy Policy and applicable laws.

You may withdraw your consent at any time by contacting the Grievance Officer. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal. However, certain services or employment-related processes may not be possible without your data.

6. Sharing of Information

We do not sell your personal information. We share it only when necessary and with trusted parties, subject to strict confidentiality and security obligations. We may share information with:

Authorized service providers and business partners
Group companies and affiliates
Professional advisors, auditors and consultants
Government authorities or regulators where required by law

Any such sharing is done only for legitimate business purposes and subject to appropriate confidentiality and security measures.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and enhance website performance.

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

8. Data Security

We maintain reasonable technical, administrative and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. These include:

Secure servers with restricted access and encryption
Password protection and multi-factor authentication for internal systems
Regular security audits and vulnerability assessments
Access control, data is accessible only to authorised personnel with a legitimate need
Employee awareness training on data privacy and information security
An incident response plan to handle data breaches promptly

Despite our best efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable laws and regulations.

Once the retention period ends or upon your valid request, we will securely delete or anonymise your data so that it can no longer be linked to you.

10.Grievance Officer

In accordance with applicable laws, any concerns or grievances regarding the processing of personal data may be addressed to:

Manish Ranjan
AGM-IT
Email: manish.ranjan@globalauto.co.in
Phone: +91- 7060710694

We will acknowledge grievances within a reasonable time and make reasonable efforts to resolve them within timelines prescribed under applicable laws.

11. Children's Privacy

We do not knowingly collect personal data from children under 18 years of age without verifiable parental or guardian consent

If you are a parent or guardian and believe your child has provided us personal information without your consent, please contact us immediately. We will delete such information promptly.

We do not engage in behavioural tracking or targeted advertising directed at children.

12. Changes to This Policy

We may revise or update this Privacy Policy from time to time to reflect changes in business practices, legal requirements or operational needs. Updated versions will be published on this page with the revised effective date.